The first and fundamental obligation of the insured after the occurrence of the insured event is to report it to the insurance company. The insurance company has the right to participate in the investigation of the circumstances which has led to the insured event and in the estimation of the extent of damage. The insurance company can advise the insured and give him/her mandatory instructions for actions which will affect the extent of damage.

The obligation regarding notification of claim is regulated by the Code of Obligations (hereafter CO) and insurance conditions. The obligatory notification of the insured event is stated in the Article 941 of CO. This provision does not apply to life and health insurance. The insured is obliged to report the insured event within three days after he/she has learned about it. The norm may be due to its nature altered by the contract of insurance, yet exclusively for the benefit of the insured. In case of breach of the obligation to notify, the insured have to compensate the damage the insurance company may have incurred due to delayed notification.

Default of notification by the insured does not constitute grounds for withdrawing his/her insurance rights (Article 942). This provision is cogent and cannot be changed by insurance conditions.